FAQs

To place an order, click on “Get a Quote,” fill out the form, and our sales team will reach out to you to assist further.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways. Please note that payment options may vary based on your location.
Currently, we only offer shipping within the United States. We do not provide international shipping services at this time.
We strive to process and ship orders as quickly as possible. Order processing times typically range from 1 to 3 business days. Once shipped, the estimated delivery time will depend on the shipping method selected during checkout.

Please refer to our “Return Policy” section on our website to learn about our return policy, including eligibility requirements, timeframes, and instructions on how to initiate a return.

Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number on the respective shipping carrier’s website to monitor the status and location of your shipment.

Yes, certain products may come with manufacturer warranties. The details of the warranties, if applicable, will be provided in the product description. For further information or assistance, please contact our customer support.

We aim to process orders quickly to ensure prompt delivery. If you need to cancel or modify an order, please reach out to our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed or shipped, it may not be possible to make changes.

Yes, all the products listed on our website are brand new unless otherwise specified in the product description.

You can contact our customer support team by “sales@d2dis.com” +1 512-379-8388. Our dedicated support staff is available to assist you with any questions, concerns, or issues you may have.

If you receive a defective or damaged item, please notify us immediately. Provide details and, if possible, include supporting photographs. Our customer support team will guide you through the return or exchange process to resolve the issue as quickly as possible.

We periodically offer discounts, promotions, or special deals on selected products. Stay updated by subscribing to our newsletter or following our social media channels to receive information about ongoing promotions or exclusive offers.

To ensure prompt delivery, please double-check your shipping address before completing the order. If you need to make changes, contact our customer support as soon as possible. We will assist you in updating the shipping address if the order has not been processed or shipped.

If you need to reset your account password, please click on the “Forgot Password” link on the login page. Follow the instructions provided to reset your password. If you encounter any issues, please contact our customer support for further assistance.