Multi-Vendor Support
Empowering federal agencies with cutting-edge IT hardware and solutions to drive success.
Premier Support for the Complete IT Ecosystem
At D2D, we understand that each organization’s third-party maintenance requirements are unique, necessitating a flexible approach to thrive in an ever-evolving technical landscape. Our comprehensive support service offers a single point of contact for all your IT infrastructure needs. Regardless of the vendor, our team of expert support engineers delivers seamless, coordinated support across your entire IT stack, including hardware, software, network management, and security. This approach ensures quicker resolution of critical issues, enhanced response times, and reduced maintenance costs through proactive preventative measures.
Experience unparalleled peace of mind and flexibility with our top-tier, Gartner-recognized support, combined with our innovative Systain service solution and customer portal. Every Systain contract includes
- Complete transparency in sparing and support models
- Flexible contract terms with options to add or remove equipment as required
- Tailored Service Level Agreements (SLAs) for each asset
- Technical Assistance Center (TAC), Onsite Field Engineering, and locally available spare parts (SLA-based)
- Access to our Systain portal for comprehensive contract, asset, and ticket management
Global Assistance Programs
Choose D2D as your dedicated single point of contact for all third-party maintenance support needs. Our global presence enables close collaboration with your IT teams, facilitating seamless vendor transitions and the development of cohesive solutions aligned with your business goals and objectives. We provide 24/7 service across multiple locations to effectively support our clients worldwide.
EXPLORE EOL & EOSL LIBRARY
Access end-of-life and end-of-service-life dates for thousands of critical IT ecosystem components.
Leading OEMs
At D2D IT Services, we deliver premier support for networking equipment from all major OEMs, offering substantial cost savings. By choosing D2D as your service partner, you gain a dedicated team with deep knowledge of your products, ensuring your network remains current and fully operational. Our technical support team provides direct access to reduce lead times and expedite issue resolution for your network equipment. Explore the sections below for a comprehensive list of supported products.
Models
Dell PowerEdge R Series (Rack Servers)
Dell PowerEdge T Series (Tower Servers)
Dell PowerEdge C Series (Cloud Servers)
Dell PowerEdge M Series (Modular Servers)
Dell PowerEdge FX Series (Modular Infrastructure)
Dell EMC PowerVault Series
Dell EMC Unity XT Series
Dell EMC VMAX Series
Dell EMC PowerMax Series
Dell EMC Isilon Series
Dell EMC XtremIO Series
Models
Routers
Switches
Wireless
Security
Collaboration
Data Center
Storage
Models
Gateways and Controllers
Network Management
Analytics and Assurance
Outdoor and Industrial Networking
Security
Models
HP ProLiant DL Series (Rack Servers)
HP ProLiant BL Series (Blade Servers)
HP Synergy (Composable Infrastructure)
EXCEL IN YOUR IT JOURNEY WITH
D2D IT SERVICEs.
At D2D IT Services, we expertly meet your distinct needs for third-party hardware maintenance and networking with comprehensive, seamless solutions. Our unmatched expertise, profound knowledge, and proven reliability ensure your infrastructure is not just supported, but optimized. Ready to elevate your IT capabilities? Let’s explore how D2D can enhance your infrastructure today.
