The first question to ask yourself is whether you want your phone system on-premises managed by an IT staff or in the cloud on secure data centers managed by a responsible third party partner. Moving to the cloud means:
Your phone system stays on even when your building does not
More time and focus for your IT staff to achieve strategic business goals
Easier access for remote sites and mobile employees to connect to your network
If you’re tired of managing your own phone system on-site, it might be time to consider a cloud-based communication solution.